0.749023 g Unfortunately, the Clipper Card doesn't allow that. Stanford University. If your card is registered, contact us so we can block your card from further use. Vouchers from other operators and tour/sightseeing companies are NOT acceptable on Golden Gate Ferry. Pay With Call the Clipper Customer Service Center at 877-878-8883 and use the automated phone service to hear your balance and your last 10 transactions. No they don't keep cash at the stations. H*2T0T341f& 0 0 10.1455 10.364 re Go Pass users should be aware that Caltrain requires you to tag on before and tag off after each ride in order to have a valid fare. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. You can also visit the Customer Services Center at Lake Merritt Station to drop off tickets in a sealed envelope addressed to BART's Treasury Department. H*2T0T3415Rf& To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. Please contact Clipper Customer Service at 877.878.8883 to request a refundwithout cancelling your card.
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You can do a lot of things with online account management: store your payment information, set up automatic reloading, report a lost or stolen card and get a replacement and balance restoration (for a $3 fee), and download transaction histories. E\\y\F@B.THH!*o* If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. Options to Oakland Airport from Union Square. Enter and space open menus and escape closes them as well. To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. Get Morning Report and other email newsletters. Someone else may be able to use it. Choose to stay logged in or to log out. Add only that total amount to your card. /Tx BMC And my Oyster card. Ferry tickets and adult Clipper cards may be purchasedfrom terminal ticket machines in Larkspur, Sausalito, and San Francisco. Add value, set up autoload, and check your balance! EMC If you forget to tag on and/or off, you will be subject to citation. Clipper said they didnt have money in their accounts. The other option is a refund. If you are eligible for the VTA Smart Pass and have (or would like) a Smart Pass Clipper card, we encourage you to use the same Clipper card for both passes. How can I manage the account on their behalf? As others have said, you can get it on the Clipper phone app for free. While riders are still able to use tickets to enter or exit through fare gates, we understand some may want to refund their tickets since the balance can't be transferred to a Clipper card. When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. Clipper START cards provide a 50% discount on most Golden Gate bus and ferry rides for eligible low-income adults. Adult paper tickets have a 50 cents surcharge on every trip, which equals $1.00 per round trip. Ticket Refunds. And Orca card. Key Clipper information translated to Chinese. It is recommended that items of value be insured when selecting this option. Your Clipper card will not be returned to you. Learn More Riders have 2 options for getting a refund: Please feel free to visit the Clipper FAQ page or contact us at commuteclub@stanford.edu. You wrote about Clipper freezing accounts. Once your Go Pass is loaded onto your card, you will need to tag your Clipper cardto activate the Go Pass. If you have any monthly passes or multi-ride tickets on your current Clipper card that you are purchasing through our pre-tax payroll deduction program, they will need to be canceled on the existing card before they can be transferred to your new Smart Pass Clipper card. If a Clipper card is not used for six months, it can be deactivated. Clipper App. What I usually do (did that in NYC, HK, Boston) is just to leave the card somewhere. EMC Each youth, senior and RTC card is automatically registered by the Clipper Customer Service Center and therefore has its own account. Station Agents can also provide pre-addressed envelopes to Treasury. 0.749023 g f Clipper says it does not take funds away, even if the card goes unused for years. A reader in a prior column thought $300 had disappeared from an account. Please contact Clipper Customer Service at 877.878.8883 to request a . But alas, no longer on bART as they now wont let you exit like they used to. Get it back from them when you plan your next trip to San Francisco. The Go Pass is also available to graduate students until December 31,2022*. EMC But if the fare is $5, it will let you exit and pay the add fare of $2 before you can use the Clipper card for your next ride. /Tx BMC Clipper is a regional transit card that can be used on all transit in the Bay Area. It is not available to students or postdoctoral scholars at this time. Transit pass refunds are subject to transit agency approval. 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Clipper is committed to protecting your privacy. E\\y\F@B.THH!*o* Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cance lling your card is not necessary.
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BART Customer Serviceis available to help riders with inquiries over the phone at (510)464-7133or in person atLake Merritt Station (concourse level). Use the app to manage your cards. If your card is registered, contact us so we can block your card from further use. The app also needs to be loaded with cash value (it doesn't simply charge as you go, like you can with the Underground in London) - so calculate how much you're going to use. EMC EMC To report it lost or stolen: Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or ; Call 877.878.8883 (TDD/TTY 711 or 800.735.2929) For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. https://www.clippercard.com/ClipperWeb/pay-with-phone. If you have a Go Pass on one of these cards, please contact our office for a replacement card.
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To apply, visit theClipper START website, call 1-855-614-9149, or emailhelp@clipperstartcard.com. j&C]5Vr6+9[`MR}(Ir#q;Ts0Im(Vv1Xtzw}%H/X;F*=WZ4gQ`t(mB#/i uuR:rm>.587m9vSsl9rI{yKCc- Skip the side navigation menu and go to the main content. BART will also refund full unused paratransit ticket books.
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However, employees can save on out-of-pocket costs for transit fares through our pre-tax payroll deduction program. If I'm reading the link correctly, you can't get a refund of the card fee, but you can get a refund of any unused balance of more than $5, although they charge a $5 fee. `qp8Wkdj434T) Y
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Key Clipper information translated to Spanish. To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. If you are unable to get your Go Pass to tag on: Hold your card flat against the Clipper logo on the reader. Bike Information and Resources for New Students, Bicycle Safety Educational Efforts at Stanford, View Maps and Holiday Marguerite Schedules, Limited Holiday Marguerite Shuttle Service, Learn About Tickets, Enforcement, and Lost/Stolen Permits, Find Parking, EV Charging, and Off-Campus Sites, Find an Electric Vehicle Charging Station, Learn About Carts, Service Vehicles, and Access, Find Rates and Request a Charter Reservation, If Your Clipper Card is Lost, Stolen, or Damaged, Alameda & West Contra Costa County Paratransit, City & County of San Francisco Paratransit, Go Pass and Smart Pass eligibility checker, If you are eligible for the VTA Smart Pass(e.g., most benefits-eligible university or hospital employees): If you would like a Smart Pass Clipper card, please submit your contact information through the, If you are NOT eligible for the VTA Smart Pass (e.g., graduate students and postdoctoral scholars): If you dont have a Clipper card, you can purchase one at a participating. The program enables employees to purchase up to $260 per month in transit expenses with before-tax dollars. BART's Treasury Department will no longer issue replacement tickets in order to reduce the use of tickets in the system. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. BARTs Treasury Department will then process the refund. If you ever lose your card, well replace it and restore your value for a $3 fee. For faster replacement, you also can pick up your replacement card at an in-person service location. Go Pass users can request that the Go Pass be loaded on any adult fare Clipper card of their choice. E\\y\F@B.DHR!"g/ Need to Order a Clippercard? Location of mushroom dispensaries in Oakland?
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EMC https://www.caltrain.com/fares/how-buy/clipperr/clipper-caltrain-faq. Registering your card protects your card balance and allows you to set up an online account. You can check your eligibility on our Go Pass and Smart Pass eligibility checker. However, If your card is damaged, you will be charged $5 to replace your card (includes balance restoration) or $5 to refund your Clipper card balance (without card replacement). BART will refund tickets with a remaining value greater than $1.00. So we just kept our Suica as well as our Icocaused in the Kansai. For three bucks, just consider it a cheap souvenir. Graduate students are not eligible for a free Go Pass after this date. Please note that Go Passes cannot be loaded onto discounted cards such as, Senior, Youth, and Regional Transit Connection (RTC)/ Disabled. Other readers wrote of similar fears and refund frustrations. You can check your eligibility at our Go Pass and Smart Pass eligibility checker. You must tag your card again when you get off the train. Describe the situation, including your account information. If the balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee.". Only registered Clipper cards, are available for refunds. When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. For youth, seniors, people with disabilities and low-income adults. Ticketsare valid for 90 days from purchase date and are useable on any Golden Gate Ferry departure (except Giants Ferry). more. " receive a refund of any transit cash value, unused transit passes, discount tickets, ride books or parking value on your card. https://docs.clippercard.com/brochures/en/clipper_cancellationform_120213.pdf. Apparently Bay Area folks found a loophole where BART allowed you to enter a station with the min amt on your Clipper (say $3). If you have a question, please call (510) 464-6841. The Caltrain Go Pass provides unlimited travel on Caltrain between all zones. No. EMC Phone. o Discover . Will the toll lanes reduce traffic jams? Learn more about Clipper on your phone. /Tx BMC Credit Card Type (check one): o MasterCard . E\\y\F@B.THH!*o* If you have a phone that works in the US, you may be able to set up a virtual clipper card to avoid the $3 fee. The refundmay take 4-6 weeks to process. Clipper is the all-in-one transit card for the Bay Area. Registering your card protects your card balance and allows you to set up an online account. 0 {
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Tab will move on to the next part of the site rather than go through menu items. A Station Agent canhelp process a ticket refund request. The ClipperCard is Salem State University's official identification card that gives you access to tons of resources on- and off-campus. Clipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area.
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However, each Go Pass user will only get two replacements per calendar year. Stanford, California 94305. There is a 50 cent surcharge per trip for paper tickets. At your request, we can mail you a new card with your balance restored, typically within 2 business days. /Tx BMC HD
0UR K(EP%xg:#6(=VU-zTqwn?p H237402VH2P0P04341Qf& Be creative, drill a hole in it and it makes a great memento key tag and you won't have to buy one of those expensive silly ones at a Wharf curio shop, Still have my Suica card. h[s8WPS7p7*?gbg98-FmndI+Iv,cR{|30&M\&ND52 D3,2aE1
v^Z8P In the meantime, you must purchase a ticket because valid fare is required before boarding; otherwise, you will be subject to citation for fare evasion. 0
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If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. QMU**Q=:F KbOsW|EVHJ]e5EA?2f6#A6?X6*OYRcSW)ku<
i HJ|urMD.z6;_EFrAhZa9iwFOeFTvy.%lr4pT|_5Zg5S9n898Q>I> /Tx BMC If a Caltrain patron is contacted onboard the train without valid fare, Caltrain Fare Enforcement Agents or San Mateo County Sheriffs Office Deputies will scan/photograph their ID to issue a Notice of Violation for fare evasion. Be sure to review the paper ticket fare chart at the station. Prior to that he was an assistant sports editor at the paper from 1984-1987. OK to stay in Oakland for visit to San Francisco? New to Clipper? 0 0 10.1455 10.364 re ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-116689862', '');}, 'log_autolink_impression');San Francisco Bay Area. Only registered Clipper cards are eligible for refunds. Clipper charges a $5 administrative fee for processing a refund request; if your card does not have at least $5 in value on it, we cannot process your refund request. 0 {
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A: Fire off an e-mail to clipper@bayareametro.gov. ClipperCard is your passport to campus and beyond! To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. If the card reader beeps three times instead of one, your pass has been misread by the reader and you should try to tag again. The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. !5r=m)x=t y j*U`Txxl]we%fhE6 v-`ci/]#z&-`F!T1=ynu>%pP #6@N!q4pw$YxJw6EJa=!RDN46lVMCfv3Ge]()m. Eventually, we got the refund. Some folks report having trouble using the app abroad, but SFO has good free wifi, so you can try doing it when you arrive. EMC Please include your name, phone number, and return address and note that you are seeking a refund of paper ticket(s) using. The agent will have you fill out a form and you will provide the agent with your ticket(s) and the agent will send itto BART Treasury. I understand I need to buy a Clipper card for $3, where the Clipper card is the stored fare card similar to MetroCard in NYC or Suica in. Directions to Zide needed from Union Square. How can I check my card balance or how much I was charged for a trip? Additionally, federal tax law prohibits refunds if a card has received any value through an employee transit benefit program. Skip top navigation. The check may take 4-6 weeks. If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. The Caltrain Go Pass is an institutional pass, which is set up differently than Clipper cash value and the Caltrain Monthly Pass. Check with your favorite non-profit or charity organization to see if it accepts these small value tickets. If you are still having trouble with your Go Pass, please contact us at. If you ever lose your card, well replace it and restore your value for a $3 fee.
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Riders will also be able to add enough fare to a paper ticket to exit a station using cash at the Addfare machineslocated inside the paid area of each station. 0
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You can do a lot of things with online account management: store your payment information, set up automatic reloading, report a lost or stolen card and get a replacement and balance restoration (for a $3 fee), and download transaction histories.